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Unable to send emails to club addresses

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5 years 5 months ago #78972 by ruchin
Hello
I am unable to send email to the club email addresses like members@<clubname.com> or president@<clubname.com>. I get Delivery Status Notification (Failure) stating that Address was not found.

The exact error is:
Your message wasn't delivered to secretary@jewelcity29.com because the address couldn't be found, or is unable to receive mail.

The response from the remote server was:
550 5.1.1 <secretary@jewelcity29.com> Recipient not found. < x.co/irbounce >

Reporting-MTA: dns; googlemail.com
Arrival-Date: Wed, 26 Feb 2020 12:12:21 -0800 (PST)
X-Original-Message-ID: <CAN54mROf8gS+1ow3R1PNh-SMiD_F6XqS0k_SyUnACERciSw16w@mail.gmail.com>

Final-Recipient: rfc822; secretary@jewelcity29.com
Action: failed
Status: 5.1.1
Remote-MTA: dns; smtp.secureserver.net. (68.178.213.37, the server for the
domain jewelcity29.com.)
Diagnostic-Code: smtp; 550 5.1.1 <secretary@jewelcity29.com> Recipient not found. < x.co/irbounce >
Last-Attempt-Date: Wed, 26 Feb 2020 12:12:23 -0800 (PST)


Is the DNS wrong or something ?

Thanks
Ruchin
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5 years 5 months ago #78977 by Brian
without your club number we cannot assist you.
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5 years 5 months ago - 5 years 5 months ago #78985 by ruchin
Last edit: 5 years 5 months ago by ruchin.
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5 years 5 months ago #78992 by Brian
Your dns is not setup correctly

remove
jewelcity29.com. 3599 IN MX 0 mailstore1.secureserver.net.
jewelcity29.com. 3599 IN MX 0 smtp.secureserver.net.

Add
mail.jewelcity29.com. IN A 50.19.253.65

jewelcity29.com. IN MX 0 mail.jewelcity29.com.
The following user(s) said Thank You: ruchin
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5 years 5 months ago #79023 by ruchin
Thanks its working now
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