Email Bounces for Jeremy Crawford

We keep getting Jeremy.Crawford@rigaku.com was skipped because it has previously bounced too many times. This is a valid address and it is receiving and sending email with out problems. Can you please correct the issue on your end.

What is you club number?

it is your members email processor who is stopping email.

Recipient Email Address: jeremy.crawford@rigaku.com
Email Subject: Jennifer Allen
Date Sent: Wed, 20 May 2020 22:52:59 -0500

Diagnostic Code: 554 Email rejected due to security policies - community.mimecast.com/docs/DOC-1369#554 [kfWzEHeMPDSzBATI0sinKw.us256]

our club number is 6918 -
The members email processor launched a new spam filter and he didn't acknowledge the toastmaster email address as permissible. He had this set up in the previous filter and thought it had carried over, it did not. Can you stop skip the email of Jeremy.crawford@rigaku.com and he will make it permissible in his spam filter the next time it comes through.
Thanks

The Bounce Count for Email Address [Jeremy.crawford@rigaku.com] has been reset to zero.