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Cannot log in as an administrator

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5 years 3 weeks ago #80394 by plwilliams
I recently obtained this website 7787892.toastmastersclubs.org/ and logged in as an administrator. When I attempted to log in again, I get an error message that my password or club number is incorrect. I noticed the the club number is no longer connected to the website in the drop down menu when I click the password entry tab, How can I associate the club number to the website again?
Paulette
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5 years 3 weeks ago #80395 by Brian
everything is working correctly.
7787892.toastmastersclubs.org

Use the forgot password link in the admin login popup and reset the password.
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5 years 3 weeks ago #80396 by Pam
There is no drop down menu on the admin login screen
You're probably seeing a list of passwords saved in your browser cache.

Make sure you don't have any blank spaces around your password and club number
Make sure you're using your admin password and not your member password when trying to log in as admin

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5 years 3 weeks ago #80404 by plwilliams
I have done everything each of you mentioned. I reset the password 8 times using the link each time that it was emailed to me. I get an error message that the club number or password is incorrect. The club number is 7787892 and the most recent password is HIBureau2022$. I am the site administrator for 3 other clubs each of them has the club URL associated with the club number in the list of club when I go to enter my password.

Please help!!
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5 years 3 weeks ago #80406 by plwilliams
The 9th time worked.
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5 years 3 weeks ago #80408 by Brian
The use of auto complete and suggest password is a user browser choice. if you use auto complete or suggest password then you have to manage it on your computer/browser. Use Google to find out how to clear/cleanup the autocomplete on your browser. This has nothing to do with FTH other than cause problems.
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