~~~ Please read before posting. ~~~

Important: We need your Club Number at a minimum, and as many details as possible.
For further info please read This page before posting.

Club emails not being sent

  • Vladi
  • Vladi's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 7
  • Thanks: 2

Club emails not being sent

5 years 1 month ago
#80607
Club #3193346 - Advanced Leaders Lab.

None of the club emails sent from the FTH website work. Is there anything we can do to enable this? The only one that works is the one associated with the actual agenda.

We can "send" an email & it seems like it's being sent (we get a confirmation), but nothing is sent. This isn't unique to any member - nobody can send.

Thanks!
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10617
  • Thanks: 3569

Re: Club emails not being sent

5 years 1 month ago
#80608
You are using a custom domain that is not setup correctly to work with FTH.
edit you DNS at your registrar

delete

advancedleaderslab.com. 3600 IN MX 10 mailstore1.secureserver.net.
advancedleaderslab.com. 3600 IN MX 0 smtp.secureserver.net.
mail.advancedleaderslab.com. 3600 IN CNAME pop.secureserver.net.
pop.secureserver.net. 50 IN A 173.201.192.158
pop.secureserver.net. 50 IN A 173.201.193.129
pop.secureserver.net. 50 IN A 97.74.135.143
pop.secureserver.net. 50 IN A 97.74.135.10
pop.secureserver.net. 50 IN A 173.201.193.97
pop.secureserver.net. 50 IN A 72.167.218.138
pop.secureserver.net. 50 IN A 68.178.252.117
pop.secureserver.net. 50 IN A 173.201.192.129

add
mail.advancedleaderslab.com 600 IN A 50.19.253.65
advancedleaderslab.com. 3600 IN MX 0 mail.advancedleaderslab.com
The topic has been locked.
  • Vladi
  • Vladi's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 7
  • Thanks: 2

Re: Club emails not being sent

5 years 1 month ago
#80609
Hi Brian, thank you for this incredibly speedy response. Can we please translate that to regular folks speak? :) What can I do to fix this? Thank you.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10617
  • Thanks: 3569

Re: Club emails not being sent

5 years 1 month ago
#80610
I cannot tell you what to do as every registrar is different.
Who ever bought the domain should know what to , if not contact your registrar support and they should be glad to help you.
The following user(s) said Thank You: Vladi
The topic has been locked.
Moderators: BrianJane AtkinsonPamrhtaylor3marc33NotLiablejgavinLcala305peterb323
Time to create page: 0.880 seconds