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Loop back problem while log in FTH as admin when click Password forgotten

  • julie.zhang1
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Loop back problem while log in FTH as admin when click Password forgotten

6 years 1 week ago
#80843
This is VPPR Julie for USPeakers in District 36.
I am the site admin for free TM web and forgot Password,
after I click forgot password, an email sent to me saying this is the click for login Key and asked me to go on Launch Admin console, and change PW there. But after I change, and try to save, the error sign pop up saying: "You are no longer logged in, Please log in again. See screen shot attached, what should I do?

Our web is: uspeakers.toastmastersclubs.org/

Thank you advance for help!


Julie, cell: 240-899-1413
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Re: Loop back problem while log in FTH as admin when click Password forgotten

6 years 1 week ago
#80844
1) Please check your cookie setting with this doc
support.toastmastersclubs.org/doc/item/cookie-settings

2) please delete your cookies for toastmastersclubs.org

3) Please click the reload link at the bottom of your site.

Now request your admin password reset again and reset the password.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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