Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

FTH4 BETA participation requests are now CLOSED

The 106 clubs who are part of FTH4 Beta testing, please post in the FTH4 Beta Support Forum only.

member not getting authentication email

  • morrowcoteacher
  • morrowcoteacher's Avatar Topic Author
  • Offline
  • Premium Member
  • Premium Member
  • Posts: 159
  • Thanks: 36

member not getting authentication email

5 years 10 months ago
#81621
Member Terri Fischer , terri@consideritdoneorganizing.com, is not getting the authentication email so she can login to club 7107587
She's tried several times.

Just to be sure I had her email input correctly, (it appeared to be), I deleted her email and re put it in the membership management, just in case there was some small character that was eluding me or something.

I told her I would investigate further into the situation.
Thanks
Darlene - admin club 7107587
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 12392
  • Thanks: 3938

Re: member not getting authentication email

5 years 10 months ago
#81622
The emails are being accepted by her host 1and1. She needs to check her spam box. She can give the logs below to 1and1 and they can trace on their system.

Oct 5 01:24:02 toastmastersclubs sendmail[23659]: 0951O1YN023656: to=<terri@consideritdoneorganizing.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121412, relay=mx00.1and1.com. [74.208.5.3], dsn=2.0.0, stat=Sent (Requested mail action okay, completed: id=1M1IVa-1kMVPU24Gg-002mGt)
Oct 5 22:04:41 toastmastersclubs sendmail[8569]: 095M4fHA008566: to=<terri@consideritdoneorganizing.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121543, relay=mx00.1and1.com. [74.208.5.3], dsn=2.0.0, stat=Sent (Requested mail action okay, completed: id=1MTAmZ-1jxKrO29t9-00UZCs)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
Moderators: BrianHeniPamrhtaylor3NotLiableNSBjgavinLcala305peterb323DebbieT
Time to create page: 0.138 seconds