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member not getting authentication email

  • morrowcoteacher
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member not getting authentication email

4 years 11 months ago
#81621
Member Terri Fischer , terri@consideritdoneorganizing.com, is not getting the authentication email so she can login to club 7107587
She's tried several times.

Just to be sure I had her email input correctly, (it appeared to be), I deleted her email and re put it in the membership management, just in case there was some small character that was eluding me or something.

I told her I would investigate further into the situation.
Thanks
Darlene - admin club 7107587
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  • Brian
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Re: member not getting authentication email

4 years 11 months ago
#81622
The emails are being accepted by her host 1and1. She needs to check her spam box. She can give the logs below to 1and1 and they can trace on their system.

Oct 5 01:24:02 toastmastersclubs sendmail[23659]: 0951O1YN023656: to=<terri@consideritdoneorganizing.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121412, relay=mx00.1and1.com. [74.208.5.3], dsn=2.0.0, stat=Sent (Requested mail action okay, completed: id=1M1IVa-1kMVPU24Gg-002mGt)
Oct 5 22:04:41 toastmastersclubs sendmail[8569]: 095M4fHA008566: to=<terri@consideritdoneorganizing.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121543, relay=mx00.1and1.com. [74.208.5.3], dsn=2.0.0, stat=Sent (Requested mail action okay, completed: id=1MTAmZ-1jxKrO29t9-00UZCs)
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