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Unable to login as Admin

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4 years 6 months ago #82641 by Beall
We have not been using our website for the past year and are wanting to get it current. The VPPR tried to login but was unsuccessful. So she requested that she be changed to the Site Administrator. I was sent the request to my email address saradvm@aol.com so I know that is the email address you have for me as Admin. I declined her request because I was concerned that it would remove me as Site Administrator.
Now I am unable to login as Site Administrator. I get the message "Club number or password is incorrect."
I have clicked "Did you forget your password?" several times, but I have not received an email to reset my password.
Can you send me an email to reset the Site Administrator password please?
Sara Beall
Arlington Nooners Toastmasters 7514
arlingtonnooners.toastmastersclubs.org

Sara Beall
Arlington Nooners Toastmasters 7514
arlingtonnooners.toastmastersclubs.org
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4 years 6 months ago #82642 by Pam
Replied by Pam on topic Unable to login as Admin
Your VPPR is the site admin. One of the authorising recipients must have approved her request. You seem to have access to everything as VPE. The only things the admin has access to that no one else has are the access settings and the administrator tabs of the admin console

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