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Custom domain club emails not working

  • khinchman
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Custom domain club emails not working

4 years 9 months ago
#83908
We have the custom domain www.downtownlunchbunch.com I believe the DNS and MX records are setup correctly, however when I send test emails to the generic addresses I don't get a non delivery nor do we receive the emails.

Can you test and see if it's setup correctly? Thanks
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Re: Custom domain club emails not working

4 years 9 months ago
#83909
You did not follow the instructions
support.toastmastersclubs.org/doc/item/dns-settings-overview


remove
mail.downtownlunchbunch.com. 3600 IN CNAME pop.secureserver.net.
pop.secureserver.net. 3248 IN CNAME pop.vox.secureserver.net.
pop.vox.secureserver.net. 3248 IN CNAME pop.us-phx.vox.secureserver.net.
pop.us-phx.vox.secureserver.net. 8 IN A 68.178.252.117
pop.us-phx.vox.secureserver.net. 8 IN A 173.201.193.97
pop.us-phx.vox.secureserver.net. 8 IN A 72.167.218.138
pop.us-phx.vox.secureserver.net. 8 IN A 173.201.192.158
pop.us-phx.vox.secureserver.net. 8 IN A 173.201.192.129
pop.us-phx.vox.secureserver.net. 8 IN A 97.74.135.143
pop.us-phx.vox.secureserver.net. 8 IN A 173.201.193.129
pop.us-phx.vox.secureserver.net. 8 IN A 97.74.135.10
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Custom domain club emails not working

4 years 9 months ago
#83910
Here's what I have now: How's this look?

A @ 50.19.253.65 1 Hour
A mail.downtownlunchbunch.com 50.19.253.65 1 Hour
A www.downtownlunchbunch.com 50.19.253.65 1 Hour
CNAME _domainconnect _domainconnect.gd.domaincontrol.com 1 Hour
MX @ mail.downtownlunchbunch.com (Priority: 10) 1 Hour
NS @ ns45.domaincontrol.com 1 Hour
NS @ ns46.domaincontrol.com 1 Hour
SOA @ Primary nameserver: ns45.domaincontrol.com. 1 Hour
A www 50.19.253.65 1 Hour
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Re: Custom domain club emails not working

4 years 9 months ago
#83911
Much better, wait an hour and try the email again.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Custom domain club emails not working

4 years 9 months ago
#83912
Thank you very much! I'll test it a little later. Have a good weekend.
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Re: Custom domain club emails not working

4 years 9 months ago
#83952
I sent a test email out this morning and get this error:

Can you assist in troubleshooting? Thanks

delivery has failed to these recipients or groups:

members@downtownlunchbunch.com (members@downtownlunchbunch.com)
Your message couldn't be delivered. Despite repeated attempts to deliver your message, querying the Domain Name System (DNS) for the recipient's domain location information failed.

For more information and tips to fix this issue see this article: go.microsoft.com/fwlink/?LinkId=389361 .









Diagnostic information for administrators:

Generating server: MWHPR2201MB1422.namprd22.prod.outlook.com
Receiving server: MWHPR2201MB1422.namprd22.prod.outlook.com
Total retry attempts: 14

members@downtownlunchbunch.com
6/2/2021 6:46:30 PM - Server at MWHPR2201MB1422.namprd22.prod.outlook.com returned '550 5.4.312 Message expired, DNS query failed(ErrorRetry)'
6/2/2021 6:36:30 PM - Server at downtownlunchbunch.com (0.0.0.0) returned '450 4.4.312 DNS query failed [Message=ErrorRetry] [LastAttemptedServerName=downtownlunchbunch.com] [MW2NAM12FT043.eop-nam12.prod.protection.outlook.com](ErrorRetry)'

Original message headers:

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Received: from MWHPR2201MB1472.namprd22.prod.outlook.com
(2603:10b6:301:2b::20) by MWHPR2201MB1422.namprd22.prod.outlook.com
(2603:10b6:301:17::18) with Microsoft SMTP Server (version=TLS1_2,
cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.4173.26; Tue, 1 Jun
2021 18:44:43 +0000
Received: from MWHPR2201MB1472.namprd22.prod.outlook.com
([fe80::b8be:b15f:db6d:f223]) by MWHPR2201MB1472.namprd22.prod.outlook.com
([fe80::b8be:b15f:db6d:f223%4]) with mapi id 15.20.4173.030; Tue, 1 Jun 2021
18:44:43 +0000
From: Kevin Hinchman <kevin@netdio.net>
To: "members@downtownlunchbunch.com"
Subject: Test email please reply Kevin
Thread-Topic: Test email please reply Kevin
Thread-Index: AQHXVxYvue54vd8lsES2HZrEbd9O3A==
Date: Tue, 1 Jun 2021 18:44:42 +0000
Message-ID: <CAFBC5D2-2640-4E04-B1E7-8D9C7D4B224B@netdio.net>
Accept-Language: en-US
Content-Language: en-US
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x-mailer: Apple Mail (2.3654.100.0.2.22)
authentication-results: downtownlunchbunch.com; dkim=none (message not signed)
header.d=none;downtownlunchbunch.com; dmarc=none action=none
header.from=netdio.net;
x-originating-ip: [104.231.41.3]
x-ms-publictraffictype: Email
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x-forefront-antispam-report: CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:MWHPR2201MB1472.namprd22.prod.outlook.com;PTR:;CAT:NONE;SFS:(4636009)(366004)(376002)(396003)(136003)(346002)(39830400003)(26005)(66476007)(66446008)(6512007)(8676002)(38100700002)(91956017)(2906002)(76116006)(4270600006)(64756008)(66556008)(86362001)(122000001)(6916009)(71200400001)(33656002)(66946007)(508600001)(8936002)(186003)(6486002)(73894004)(6506007)(621065003)(2616005)(316002)(36756003)(45980500001);DIR:OUT;SFP:1101;
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