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Edits are not saving

Jonetta Barnett
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Edits are not saving

4 years 1 month ago

#84389

I receive this message below when i save any edits...Please help!

You have errors in your form below. Please scroll down and correct the following:
1. Administrator Info Tab - You cannot enter in a toastmastersclubs.org/toastmastersdistricts.org address or one using your custom domain name.
website is: 5616089.toastmastersclubs.org/

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SteveTheTechie
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Administrator
Posts: 11526
Thanks: 3050

Re: Edits are not saving

4 years 1 month ago - 4 years 1 month ago

#84390

It would appear that your email inbox is full, and we got email sent to it bounced back to us too many times, so the system code ditched your email address from the admin email box and put a dummy "noemail" email address there. The "@toastmastersclubs.org" in the email address triggered the error you are seeing, since we do not allow "@toastmastersclubs.org" email addresses to be used as an admin email addressed. Basically, you need to clean out your inbox so that the server does not get bounces and/or change the admin email address to one that does not bounce emails back to the server.

Our bounce log shows the following for "jonetta@jonettabproductions.com":

Code:

Your email message to jonetta@jonettabproductions.com could not be delivered
and was returned to the FreeToastHost server. Details are as follows:

Recipient Email Address: jonetta@jonettabproductions.com
Email Subject:
Date Sent:

Diagnostic Code: 552 5.2.2 Quota exceeded (mailbox for user is full)
Delivery Status: 5.2.2 mailboxfull
Date Last Attempted: Mon, 14 Jun 2021 20:27:15 -0400

NOTE: This email address may be invalid or non-working and should be changed, deleted, or updated to allow delivery.
Refer to the following user documentation for other ways that your recipient may be able to use to remedy this problem:
https://support.toastmastersclubs.org/doc/item/ensuring-that-members-receive-email

If you have any questions about this, please visit us at https://support.toastmastersclubs.org.

Last edit: 4 years 1 month ago by SteveTheTechie.

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Jonetta Barnett
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Re: Edits are not saving

4 years 1 month ago

#84391

Hi Steve, Thanks, i cleaned it out already. What now?

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Brian
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Posts: 10619
Thanks: 3569

Re: Edits are not saving

4 years 1 month ago

#84392

The Bounce Count for Email Address [jonetta@jonettabproductions.com] has been reset to zero.
Try it now.

The following user(s) said Thank You: SteveTheTechie

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Jonetta Barnett
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Posts: 8
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Re: Edits are not saving

4 years 1 month ago

#84393

Thank You, HOWEVER i am still getting the same error. I have plenty of room in my inbox for the jonettabproductions.com email. I am logged in as admin, in the admin console. i really appreciate the help as we are moving to hybrid meetings and need to edit a few items thanks Jonetta

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Jonetta Barnett
Topic Author
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New Member
Posts: 8
Thanks: 0

Re: Edits are not saving

4 years 1 month ago

#84394

I think i figured it out, i went to Administrator Info and changed the email to mine. I'm going to try editing now...THANKS!

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