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Website Not Working

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Website Not Working

3 years 7 months ago
#86744
Good Day,

I am the President of Durham Toastmasters, Club #1203.  Our website is not opening correctly and we cannot get into the site.  This is an urgent matter, if someone can assist please.  Our URL is --  New tab (durhamtoastmasters.org) .

I can be reached at aimee.dsp@gmail.com.

Thank you.

Aimee S. King
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Re: Website Not Working

3 years 7 months ago
#86745
1203.toastmastersclubs.org/ is working correctly
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Re: Website Not Working

3 years 7 months ago - 3 years 7 months ago
#86746
DNS settings for custom domain ( durhamtoastmasters.org/ ) is not set up correctly per our online documentation:
support.toastmastersclubs.org/doc/item/dns-settings-overview
Last edit: 3 years 7 months ago by SteveTheTechie.
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Re: Website Not Working

3 years 7 months ago
#86749
Thank you Brian for getting back to me so quickly.  It looks like the URL was changed to include 1203 and our club was not made aware of this.
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Re: Website Not Working

3 years 7 months ago
#86750
No your custom domain looks to have expired. The custom domain is the responsibility of the club, FTH has nothing to do with its purchase or on going payments. You need to find the club member who purchased the custom domain.
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Re: Website Not Working

3 years 7 months ago - 3 years 7 months ago
#86751
Thank you Brian for getting back to me so quickly.  It looks like the URL was changed to include 1203 and our club was not made aware of this.

 

Incorrect!  *Every* FreeToastHost website can be accessed via multiple URLs, one of which is *always active*, uses your club number, and is provided by the system.  Brian is just giving you that URL to show you that your website is still there, but your custom domain url is not set up correctly.  That is why you are having issues with it.  

Please review our online documentation for proper understanding of how the system works.
Last edit: 3 years 7 months ago by SteveTheTechie.
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