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Log in error reports continue plus inability to reach members via club address

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3 years 2 months ago #87596 by Jon Rogers
Everytime I log into my club site (NWAT I get this error message:Jon Rogers: Someone just logged in to the Northwest Advanced Toastmasters Club (Club 5275859) website using your member log in credentials. This is in spite of my having already clicked on the included link and declared my computer to be 'ok.'  I still get the log on error.

ADDITIONALLY: I have been unable to reach club members from the email address provided for quite some time now.  this is the latest error I received today which is typical of what I get when I use that address.
Mail Delivery Failure
Mail Delivery System [Mailer-Daemon@smtp02.wave.email-ash1.sync.lan]This message was created automatically by the mail system (ecelerity).
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
>>> This email address is being protected from spambots. You need JavaScript enabled to view it. (while not connected): 554>>> 5.4.7 [internal] exceeded max time without delivery With the following attachments:
Reporting-MTA: dns; smtp02.wave.email-ash1.sync.lan
Arrival-Date: Tue, 31 May 2022 00:53:28 -0400

Status: 5.4.7
Last-Attempt-Date: Tue, 31 May 2022 00:53:28 -0400
Action: failed
Diagnostic-Code: smtp; 554 5.4.7 [internal] exceeded max time without delivery
Final-Recipient: rfc822; members-5275859@toastmastersclubs.org
and

This is a copy of the headers of the original message.

Return-Path: <jon_rogers94@wavecable.com>
X-Authed-Username: am9uX3JvZ2Vyczk0QHdhdmVjYWJsZS5jb20=
Authentication-Results: smtp02.wave.email-ash1.sync.lan header.from=jon_rogers94@wavecable.com; sender-id=softfail
Authentication-Results: smtp02.wave.email-ash1.sync.lan smtp.mail=jon_rogers94@wavecable.com; spf=softfail; sender-id=softfail
Authentication-Results:  smtp02.wave.email-ash1.sync.lan smtp.user=<hidden>; auth=pass (LOGIN)
Received: from [172.92.205.225] ([172.92.205.225:60380] helo=DESKTOPAFG0KTG)
    by mail.wavecable.com (envelope-from <jon_rogers94@wavecable.com>)
    (ecelerity 4.4.0.19839 r(msys-ecelerity:tags/4.4.0.0^0)) with ESMTPA
    id 90/AA-16061-C846C826; Tue, 24 May 2022 00:52:28 -0400
From: "Jon Rogers" <jon_rogers94@wavecable.com>
To: <members-5275859@toastmastersclubs.org>
Subject: May Meeting Report--again
Date: Mon, 23 May 2022 21:52:26 -0700
Message-ID: <000b01d86f2a$11041760$330c4620$@com>
MIME-Version: 1.0
Content-Type: multipart/alternative;
    boundary="----=_NextPart_000_000C_01D86EEF.64A53F60"
X-Mailer: Microsoft Office Outlook 12.0
Thread-Index: AdhvKhBMmZriiPHoRze9h3AYCG4Aag==
Content-Language: en-us
X-Antivirus: Avast (VPS 220523-6, 5/23/2022), Outbound message
X-Antivirus-Status: Clean
X-Vade-Verdict: clean
X-Vade-Analysis-1: gggruggvucftvghtrhhoucdtuddrgedvfedrjedvgdeltdcutefuodetggdotefrodftvfcurfhrohhf
X-Vade-Analysis-2: ihhlvgemucfujgfpteevqfftpdghtegggfdpgffpggdqhgetggfgpdfqfgfvnecuuegrihhlohhuthem
X-Vade-Analysis-3: uceftddunecunecujfgurhephffvufffkfggtgfothesrgdtghepvddtvdenucfhrhhomhepfdflohhn
X-Vade-Analysis-4: ucftohhgvghrshdfuceojhhonhgprhhoghgvrhhsleegseifrghvvggtrggslhgvrdgtohhmqeenucgg
X-Vade-Analysis-5: tffrrghtthgvrhhnpedvvdeggfetvdeljeellefhhfffleegfeffvddvuedvvdejudeugfeivdeijedu
X-Vade-Analysis-6: keenucffohhmrghinheprghvrghsthdrtghomhenucfkphepudejvddrledvrddvtdehrddvvdehnecu
X-Vade-Analysis-7: vehluhhsthgvrhfuihiivgeptdenucfrrghrrghmpehinhgvthepudejvddrledvrddvtdehrddvvdeh
X-Vade-Analysis-8: pdhhvghlohepfffguffmvffqrfethffitdfmvffipdhmrghilhhfrhhomhepjhhonhgprhhoghgvrhhs
X-Vade-Analysis-9: leegseifrghvvggtrggslhgvrdgtohhmpdhrtghpthhtohepmhgvmhgsvghrshdqhedvjeehkeehlees
X-Vade-Analysis-10: thhorghsthhmrghsthgvrhhstghluhgsshdrohhrghdphhhoshhtpehsmhhtphdrvghmvghrrghlugdr
X-Vade-Analysis-11: vghmrghilhdqrghshhdurdhshihntgdrlhgrnhdpshhpfhepshhofhhtfhgrihhlpdgukhhimheppdhn
X-Vade-Analysis-12: sggprhgtphhtthhopedupdetuhhthhdqfghsvghrpehjohhnpghrohhgvghrshelge
X-Vade-Client: EMERALD
=======================================================
I have contacted this support site before and was unable to get a resolution.  I honestly do not know where to turn.


 
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3 years 2 months ago #87598 by Pam
You might have a dynamic IP address, which causes your login messages. You can manage what notifications you receive in your profile, see email settings in this documentation: support.toastmastersclubs.org/doc/item/member-profile

I'm not too sure about the email you're reporting, your address passes all of our tests, but I do see some bounced email for you:

Your email message to jon_rogers94@wavecable.com could not be delivered
and was returned to the FreeToastHost server. Details are as follows:

Recipient Email Address: jon_rogers94@wavecable.com
Email Subject: [NWA] Northwest Advanced Toastmasters Club Meeting Agenda for June
Date Sent: Sun, 29 May 2022 04:09:32 +0000

Diagnostic Code: 554 5.7.1 [VI-1] Message blocked due to spam content in the message.
Delivery Status: 5.7.1 securityerror
Date Last Attempted: Sun, 29 May 2022 04:09:32 GMT


This seems to me to be an FTH email that was rejected by your ISP.
You might need to ask your email provider to whitelist *@toastmastersclubs.org

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