User cannot login

raghu@intraedge.com
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2 years 6 months ago #89599 by raghu@intraedge.com

User cannot login was created by raghu@intraedge.com

Hello, I am a website admin for our club 4705.

One of our users (Jonathan Downs) says he tried an incorrect password 3 times and is now locked out and cannot reset his own password.

How can I help this user?

Cheers!
Raghu
480-748-1365
club: 4705

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Brian
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2 years 6 months ago #89605 by Brian

Replied by Brian on topic User cannot login

Locked out of where?
FTH doesn't lock you out for wrong password.

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