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User cannot login

  • raghu@intraedge.com
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User cannot login

3 years 6 months ago
#89599
Hello, I am a website admin for our club 4705.

One of our users (Jonathan Downs) says he tried an incorrect password 3 times and is now locked out and cannot reset his own password.

How can I help this user?

Cheers!
Raghu
480-748-1365
club: 4705
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  • Brian
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Re: User cannot login

3 years 6 months ago
#89605
Locked out of where?
FTH doesn't lock you out for wrong password.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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