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problems adding a new member

  • davewheelerfrc
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problems adding a new member

2 years 5 months ago
#90136
I added a new member to my club in free toast host, but he is not receiving the email with the opt-in link.  I've received the scrubbed copy of the email, but he is not, nor is it in his spam folder.  How do I proceed to get him on my club website?  Three others were added without a problem in the last week.

Dave W
5481.toastmastersclubs.org/
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  • SteveTheTechie
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Re: problems adding a new member

2 years 5 months ago
#90137
Tell the new member to check his spam folder in his email.  Also, you can send another opt-in email using the Resend ... option in the drop-down menu in Membership Management.
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  • davewheelerfrc
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Re: problems adding a new member

2 years 5 months ago
#90161
The new member checked his spam folder with no luck. I resent the opt-in email using your suggestion, still nothing. What else can we try? Could his email address be the problem? The normal member add sequence has worked fine for everyone else.
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  • Brian
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Re: problems adding a new member

2 years 5 months ago
#90162
I can see the emails being sent to the email you entered. He will have to ask his email provider what they did with the email.
Code:
SUCCESS (Form Email) Wed 2023/04/05 16:54:28 UTC Club:[5481] From:[server@toastmastersclubs.org] To:[ghale-limited@usa.net] CC:[] Subject:[Action Required: Gary Hale Pending Addition to Currently Speaking Toastmasters Website] Apr 5 16:54:29 toastmastersclubs sendmail[18185]: 335GsSWK018182: to= , ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122192, relay=mxpool01.netaddress.usa.net. [165.212.8.32], dsn=2.0.0, stat=Sent (Mail accepted (018bDeq3d5696M10))
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