~~~ Please read before posting. ~~~

Important: We need your Club Number at a minimum, and as many details as possible.
For further info please read This page before posting.

freetoast host and VPE is not getting the mentor requests

  • Bren
  • Bren's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

freetoast host and VPE is not getting the mentor requests

2 years 4 months ago
#90690
Hello 

Thanks for the quick response.  However the mentor section that you had a picture of is set to the VPE.  However the VPE has not received any of the requests that have been made asking for a mentor.  I tested it this afternoon- and the mentor request went to our current President who is the contact person on the TI website.  Other than my request today she has not received any of the mentor requests.   One of our newer member felt that his presence and request for a mentor was not answered and was very disappointed.   I was told at a recent TLI that the only person who would get the mentor requests is the person who is listed as the member who is our contact person for inquiries.  I am going to be President as of July 1st and would like to have this taken care of as we have several new members who need and want mentors. 

Thanks
Brenda
The topic has been locked.
  • rhtaylor3
  • rhtaylor3's Avatar
  • Offline
  • FreeToastHost Ambassador
  • FreeToastHost Ambassador
  • Posts: 869
  • Thanks: 224

Re: freetoast host and VPE is not getting the mentor requests

2 years 4 months ago
#90696
I tested it this afternoon- and the mentor request went to our current President who is the contact person on the TI website.  Other than my request today she has not received any of the mentor requests.   
Was this successful request completed by submitting the "Mentor/Protégé Request Form" from the Members Only menu on your site?

Your FTH site has the VPE (currently assigned as Manohar) set as the recipient of submissions of the "Mentor/Protégé Request Form". Please also check with him for the missing requests from the new members.
I was told at a recent TLI that the only person who would get the mentor requests is the person who is listed as the member who is our contact person for inquiries. 
This is incorrect. The mentor request recipient is described on the document that Nancy posted on the other thread. 

I am wondering if the 'Contact Club' button on your TI 'Find-A-Club' page (unrelated to any settings in your FTH site) is being used to request mentors.
Richard Taylor
TM Club #7045
The topic has been locked.
Moderators: BrianHeniPamrhtaylor3marc33NotLiableNSBjgavinLcala305peterb323DebbieT
Time to create page: 0.134 seconds