Please reset Email Bounce Count

Hi,

Please reset bounce email count for TonyCefai@optusnet.com.au as I am unable to send emails to members.

Club number is 7851. Website is  holroyd.toastmastersclubs.org/

Thank you

You don't have a bounce log, and I don't see any issues with your email address, except that sometimes you use all lowercase letters.  email addresses should be case insensitive.  Some of our records seem to log the lower and mixed case versions of your address separately - I'm not sure whether that is a problem on our side or your ISP side.  All lower case seems to be working. 

What error message are you getting and what email address (include upper/lower case) are you using when you get the error?
 

I have attached a screenshot of the email I am receiving when I email from TonyCefai@optusnet.com.au to members at "members-7851@toastmastersclubs.org".

Do you think it could be my ISP is the issue?

I'm not an expert in this area, but the way I read that, your IP address is on a blacklist - I did a search and it timed out almost instantly.

If you're on NBN, try resetting your router - mine changes IP address every time I do that.  Otherwise contact your ISP.

Thank you Pam.

I reset my router which did not fix the issue but I did connect not using NBN and the email was sent successfully.

I will check with my ISP on why this is occurring.

Thanks again for your suggestions.

Read the message it tells you why the email bounced. Your ISP server is responsible for sending the email and it is the one that is blocked.