Added new member, name crossed out and can't welcome

Hi,

I'm trying to add a new member.  I added her name & email.  It didn't show up.  I tried to add it again and got an error message saying her name was already in the system.  I tried to send her a welcome email and her name has a strike through, saying I must select an activated member. 

I just added another person as a new member 5 minutes before with no issue, sending the member welcome email after adding. 

I would delete and start over but it says it would freeze for 30 days?!?  

Please help.

Thanks,

Stacey Hansen
Club 6129

Select the "Resend opt-in email.

This worked!

Also strangely, her name was no longer crossed out.  Thank you.  

Excellent, then she's opted in!