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Email to members suddenly undeliverable

  • sryder32
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Email to members suddenly undeliverable

2 years 3 months ago
#91789
Hi there. Our club president tried to send an email to our members address and it got returned as undeliverable. Here's what it says below. Any ideas what could cause this?

Shelly Ryder
Club 8213

The original message was received at Mon, 18 Dec 2023 14:16:52 GMT from m0353722.ppops.net [127.0.0.1]
The following addresses had permanent fatal errors
<This email address is being protected from spambots. You need JavaScript enabled to view it.> (reason: 550 5.7.1 <This email address is being protected from spambots. You need JavaScript enabled to view it.>... Mail from 148.163.158.5 refused because IP is on anonmails.de - see anonmails.de/dnsbl.php )
Transcript of session follows
... while talking to mail.apextoastmasters.org .: >>> DATA <<< 550 5.7.1 <This email address is being protected from spambots. You need JavaScript enabled to view it.>... Mail from 148.163.158.5 refused because IP is on anonmails.de - see anonmails.de/dnsbl.php 550 5.1.1 <This email address is being protected from spambots. You need JavaScript enabled to view it.>... User unknown <<< 503 5.0.0 Need RCPT (recipient)
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Re: Email to members suddenly undeliverable

2 years 3 months ago
#91790
the IP address 148.163.158.5 is linked to your president's email address.  It would appear that it has been listed on a spam filtering app. 
Suggest that he check with his internet service provider.
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Re: Email to members suddenly undeliverable

2 years 3 months ago
#91791
Hi Pam. Unfortunately, I believe the problem is more widespread than that isolated incident. I am also not able to send to our members email address. Just tried and got this bounceback message below. I am using the very same email address that I always have, and so did our club president. There is something else going on...

Your message to (This email address is being protected from spambots. You need JavaScript enabled to view it. in This email address is being protected from spambots. You need JavaScript enabled to view it.) had the following error and was not delivered (2 retries): unable to establish SMTP connection to ( toastmastersclubs.org ) port 25 [] Failures=[] Recipients=[pmconnect@gmail.com] NOTE: This may be due to an invalid recipient address or high email volume at this time--try again later.
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Re: Email to members suddenly undeliverable

2 years 3 months ago
#91792
Your DNS records look good to me, and all of your member email addresses are good (some of your former members have 'bad' email addresses).
Your message seems to have gone to all except 4 members - Sushma, Phanidhar, Phillip & Narasimha. 
I have no idea why. Perhaps it was just high email volume at the time.  Maybe those 4 use the same ISP - and they had a problem at the time?
 
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  • Brian
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Re: Email to members suddenly undeliverable

2 years 2 months ago
#91805
I can see the emails going to your president
Code:
Dec 19 19:28:41 toastmastersclubs sendmail[3156]: 3BJJSYLF002893: to= , ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=125509, relay=mx0b-001b2d01.pphosted.com. [148.163.158.5], dsn=2.0.0, stat=Sent (3v3gxh0mhm-1 Message accepted for delivery) Dec 20 23:33:21 toastmastersclubs sendmail[28744]: 3BKNXEne028592: to= , ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=1039616, relay=mx0b-001b2d01.pphosted.com. [148.163.158.5], dsn=2.0.0, stat=Sent (3v49y7r3av-1 Message accepted for delivery) Dec 21 13:21:11 toastmastersclubs sendmail[808]: 3BLDKkJd000805: to= , ctladdr= (501/502), delay=00:00:25, xdelay=00:00:25, mailer=esmtp, pri=137686, relay=mx0a-001b2d01.pphosted.com. [148.163.156.1], dsn=2.0.0, stat=Sent (3v4nkgh80m-1 Message accepted for delivery)

the emails to pmconnect@gmail.com are going through as well
Code:
Dec 17 19:54:17 toastmastersclubs sendmail[7203]: 3BHJsC8G007176: to= , ctladdr= (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=3584152, relay=gmail-smtp-in.l.google.com. [142.251.111.26], dsn=2.0.0, stat=Sent (OK 1702842857 v7-20020a05620a0a8700b0077eceefcd8dsi21510163qkg.466 - gsmtp) Dec 20 23:33:16 toastmastersclubs sendmail[28614]: 3BKNXEn0028592: to= , ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=1039616, relay=gmail-smtp-in.l.google.com. [142.251.16.27], dsn=2.0.0, stat=Sent (OK 1703115196 v2-20020a05622a144200b00421ba41b2b5si885370qtx.192 - gsmtp) Dec 21 13:20:54 toastmastersclubs sendmail[945]: 3BLDKsFW000942: to= , ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=137852, relay=gmail-smtp-in.l.google.com. [142.251.16.27], dsn=2.0.0, stat=Sent (OK 1703164854 u21-20020a0cb415000000b0067f62b9ea03si2017353qve.49 - gsmtp)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Email to members suddenly undeliverable

2 years 2 months ago
#91809
It seems to be working OK again. Messages are getting through. Don't know what happened.
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