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We need support getting into the website - Talk Fuh So District 81

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We need support getting into the website - Talk Fuh So District 81

2 years 1 month ago
#91978
Our members are having trouble getting into the Free Toast Host website. 
tfs.toastmastersclubs.org

Can you assist us in getting access once again?

 
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Re: We need support getting into the website - Talk Fuh So District 81

2 years 1 month ago
#91979
tfs.toastmastersclubs.org/ is working correctly.

What seems to be the issue? What error meesages are "they" getting?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: We need support getting into the website - Talk Fuh So District 81

2 years 1 month ago - 2 years 1 month ago
#91988
'They' are getting this site/message. But some members are getting through after I've asked the question more thoroughly. 

"This site can't be reached 
tfs.toastmastersclubs.org unexpectedly closed the connection

Try:
Checking connection
Checking proxy and firewall
Running Windows Network Diagnostics

ERROR_CoNNECTION_CLOSED

RELOAD
Last edit: 2 years 1 month ago by TFS.
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Re: We need support getting into the website - Talk Fuh So District 81

2 years 1 month ago
#91989
Are they trying to connect from work or home?
If from home What is their internet IP?
If from work they need to talk to their IT department.
Are they using a VPN? FTH has many VPN blocked because they are used by spammers and hackers.

What operating system and version are they using ?
What browser and version are they using?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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