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Issues with contact us emails from TI and FTH website

  • mary_hoftiezer@yahoo.com
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Issues with contact us emails from TI and FTH website

1 year 8 months ago
#92092
Hi all,
We have it set up on Find a Club on the TI website to go to contact@pioneertoastmasters.com.  We can't figure out where these emails are going.  When I go to FTH and select this email or the contact us form--even emailing myself I don't receive the emails.  I also have the system set up to email myself and our VPE any inquiries.  I have 2 questions. 
*  How can I figure out where Contact us emails are going? or are they going?
*  Why is it that we are not receiving emails even when we have selected myself and VPE to receive emails?

Thank you.  Mary Hoftiezer, Pioneer Toastmasters 
 
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Re: Issues with contact us emails from TI and FTH website

1 year 8 months ago
#92093
Please send your club number 
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Re: Issues with contact us emails from TI and FTH website

1 year 8 months ago
#92094
Also are your the administrator as well as VPE
 
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Re: Issues with contact us emails from TI and FTH website

1 year 8 months ago
#92095
Ask your administrator to login, select from website settings click on drop down arrow
email and contact forms - refer to below information and select 
President, VPE and VPM its your choice who will receive those emails. an email will be transmitted to those committee members



Contact formsWritten by Jane Atkinson on 07 December 2021. Posted in  Documentation There are two forms for contacting the club directly from the website. The Contact form allows a member of the public to get in touch with the club, while the Mentoring form is for members only.Contact formContact form redirects can be set by officer role OR by member name.  Enable/disable This email address is being protected from spambots. You need JavaScript enabled to view it. email address. This is a publicly accessible email address and sometimes is the target of spam. If you're getting a lot of spam, you might want to turn this address off entirely.
 
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Re: Issues with contact us emails from TI and FTH website

1 year 8 months ago
#92096
I can see the emails being forwarded - in fact there was even a TI (clubleads) contact request.

Please make sure that your DNS records are set up correctly as described here:  support.toastmastersclubs.org/doc/item/dns-settings-overview
I can only see the 'www' record, I don't see your mail records.
 
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  • mary_hoftiezer@yahoo.com
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Re: Issues with contact us emails from TI and FTH website

1 year 8 months ago
#92113
Hi! club 2932 and I am President.
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