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Club number not recognized at admin log in

everettk
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New Member
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Club number not recognized at admin log in

2 years 5 months ago

#92176

Hello - Trying to log in for first time as an admin using the credentials I received via email and it says I must enter the correct club number, though I am. Can someone help me? Thanks!
Kristen Everett
TM Cub Number 28676748

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rhtaylor3
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Re: Club number not recognized at admin log in

2 years 5 months ago

#92177

Your admin account looks normal and operational. If you've previously used other FTH admin accounts it might be worthwhile to clear cookies & cache.

You'll need to accept the cookie message pop-up window to reach the admin login dialog but it sounds like your already past this point.

Make sure you're not using a leading zero in the club number. Even though club numbers at TI show them, FTH does not recognize leading zeros.

Richard Taylor
TM Club #7045

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