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Problems Logging In

  • ramalone
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Problems Logging In

8 years 3 months ago
#69641
One of our members are having these log-in issues: When logging in to our club site mondaymumblers.toastmastersclubs.org she gets a message that her connection is not private and that the site she is trying to log in to is dangerous. She has tried three different browsers on two separate computers but the message is the same. I have tried the site on my computer and am not getting any error message. The member is the VP of Membership and so has access to the membership module. Can you advise on what may be happening here.Thank you.

Ralston Maloney
Website Administrator
Club 2976
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  • Brian
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Re: Problems Logging In

8 years 3 months ago
#69644
Have the person click the reload link at the bottom of your site and try again.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • ramalone
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Re: Problems Logging In

8 years 3 months ago
#69651
When she tries to reload she gets this message : "This site uses cookies--by using this site you agree to the FreeToastHost Privacy and Cookie Policy". If she does not agree to the policy she can't log on. Is this a new policy as this is the first time it has come up and so naturally it raises questions. Thanks
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  • Brian
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Re: Problems Logging In

8 years 3 months ago
#69652
If she wants to use FTH she needs to agree to the cookies.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • SteveTheTechie
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Re: Problems Logging In

8 years 3 months ago - 8 years 3 months ago
#69655
ramalone:

These new privacy features are now required because of the EU GDPR regulations which WHQ has requested that we comply with. These changes were thrust upon us, unfortunately.

Cookies are required for logins, therefore if a member does not agree to the use of cookies per our Policy, we cannot permit them to log in as a member or admin.
Last edit: 8 years 3 months ago by SteveTheTechie.
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  • ramalone
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Re: Problems Logging In

8 years 3 months ago
#69711
Thank you all for resolving this issue.

Ralston Maloney
Club 2976
The following user(s) said Thank You: SteveTheTechie
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