Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Set up email forwarding for vanity domain?

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Set up email forwarding for vanity domain?

7 years 1 month ago
#76197
We want to have a forwarding address, info@pittsborotoastmasters.org, which forwards to officers-5372863@toastmastersclubs.org, but it is not working. Emails sent to it are rejected with the error:

"Your message has not been delivered to any of the original recipients because it has a destination club email address (officers-5372863@toastmastersclubs.org) that is not part of the To or CC fields."

We want to be able to use the info@ email on palm cards and other promotional material, and would like to have it use our vanity domain rather than our FTH subdomain.

What do I need to do to fix this? Thanks for your help!
Carl Fisher
Website Admin
Pittsboro Toastmasters - Club #5372863
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Re: Set up email forwarding for vanity domain?

7 years 1 month ago
#76198
The email is working as designed this is not a bug. You cannot change it.

1) your available email addresses are listed on your admin control panel

2) info@ is a spam collector and we will never use it.

3) To send email to officers-nnnn@ you need to be a member of the club.

4) You have available to your club a contact email contact-nnnn or contact@customdomain that is not filtered and you can forward to 3 officers. Please see the documentation
support.toastmastersclubs.org/doc/item/email-and-contact-forms
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Set up email forwarding for vanity domain?

7 years 1 month ago
#76212
Thanks for the prompt reply. It would meet our needs to use the contact email to forward to 3 officers as you suggest.

It's still not working, though. All resulted in the same error message. Here is what I tried:
Attempt 1:
  1. Enabled contact-5372863@toastmastersclubs.org on FTH
  2. Pointed the forwarding address info@pittsborotoastmasters.org to forward to contact-5372863@toastmastersclubs.org
Attempt 2:
  1. In addition to above, whitelisted info@pittsborotoastmasters.org on FTH
Attempt 3:
  1. Changed the forwarding address to contact@pittsborotoastmasters.org
  2. Changed the whitelist to the whole domain @pittsborotoastmasters.org on FTH
What am I doing wrong? More importantly, what do I need to do to make this work?

Thanks!
Carl Fisher
Website Admin
Pittsboro Toastmasters - Club #5372863
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