Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member no longer able to log in to our local club web site

  • UpperCapeScott
  • UpperCapeScott's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 0

Member no longer able to log in to our local club web site

5 years 5 months ago
#83539
Hi - looking for pointers of how to resolve this. Our member with account name/email dankupfermna4@gmail.com is no longer able to send email to the club members from our local toastmasters web site ( uppercape.toastmastersclubs.org/ )

This is the error he is receiving:

You do not have the right permissions to send an e-mail to this e-mail address (members-8310@toastmastersclubs.org) from dankupferman4@gmail.com . Be sure your "From" address in your e-mail client is the same as your address in your toastmastersclubs.org member profile.

Nothing has changed on the site that I'm aware of. Any ideas welcome.

- Scott
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13587
  • Thanks: 4106

Re: Member no longer able to log in to our local club web site

5 years 5 months ago
#83540
You need to log in as the site admin and fix his email.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • UpperCapeScott
  • UpperCapeScott's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 0

Re: Member no longer able to log in to our local club web site

5 years 5 months ago
#83542
Ok - figured this out. I had to log in as site admin, then gave my personal officer role access to administer the membership profiles. Logged back in as my personal account and was able to fix the email address in the user profile.

Thank you - Scott
The topic has been locked.
  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4416
  • Thanks: 1091

Re: Member no longer able to log in to our local club web site

5 years 5 months ago
#83551
You seem to have gone a long way about it. As admin you have direct access to all modules, including Membership Management. No officer access required. Documentation here: support.toastmastersclubs.org/doc/item/m...hip-management-index
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
The topic has been locked.
  • UpperCapeScott
  • UpperCapeScott's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 0

Re: Member no longer able to log in to our local club web site

5 years 5 months ago
#83552
Ok, thank you I will read up on that.
The topic has been locked.
Moderators: Brian, Pam, RichardT, NotLiable, NSB, jgavin, Heni, Lcala305, peterb323, DebbieT
Time to create page: 0.164 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.