Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Members Report Emails Not Consistent

  • smntk3
  • smntk3's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 7
  • Thanks: 1

Members Report Emails Not Consistent

2 years 11 months ago
#91609
Good morning!  Thank you for all you do!  I am a huge fan of this website and I appreciate all the work put in.  It makes leading a club so much easier!

Recently I have had a couple of members tell me that some weeks they get our weekly emails and other weeks they don't.  I had one member in particular say that, I guided them to create the admin email a safe email in her email settings.  She did that and received the emails for a week or two, then reported this week that she didn't get any emails this week (3 were sent from the agenda email button).  At the meeting today, another member advised of the same issue.  Has anyone else had that issue?  Any ideas?
Thank you!
Sara Cardiel
Woodlands Toastmasters Club, TX
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13582
  • Thanks: 4105

Re: Members Report Emails Not Consistent

2 years 11 months ago
#91615
When reporting issues please be precise.
Who exactly a first name at least.
When exactly a date and approximate time.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • smntk3
  • smntk3's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 7
  • Thanks: 1

Re: Members Report Emails Not Consistent

2 years 10 months ago
#91630
Dana Haas and Linda Oladunni did not receive any emails last week.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13582
  • Thanks: 4105

Re: Members Report Emails Not Consistent

2 years 10 months ago
#91642
As we always require your club number there is nothing I can do at this time.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • smntk3
  • smntk3's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 7
  • Thanks: 1

Re: Members Report Emails Not Consistent

2 years 10 months ago
#91712
6918
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13582
  • Thanks: 4105

Re: Members Report Emails Not Consistent

2 years 10 months ago
#91713
Please have your members review this document

support.toastmastersclubs.org/doc/item/e...embers-receive-email

Donna is receiving the emails have her check her spam folderNov 6 13:16:50 toastmastersclubs sendmail[22435]: 3A6DGnBc022432: to=<danaluanda@gmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=147246, relay=gmail-smtp-in.l.google.com. [172.253.63.27], dsn=2.0.0, stat=Sent (OK 1699276610 y3-20020a05622a004300b00419818167easi5484489qtw.131 - gsmtp)
Nov 6 23:16:59 toastmastersclubs sendmail[12700]: 3A6NGDhu011653: to=<danaluanda@gmail.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=124549, relay=gmail-smtp-in.l.google.com. [142.250.31.26], dsn=2.0.0, stat=Sent (OK 1699312619 dv23-20020a05620a1b9700b00773c43e5e5dsi6551563qkb.651 - gsmtp)
Nov 6 23:21:48 toastmastersclubs sendmail[17827]: 3A6NLhPS017738: to=<danaluanda@gmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=151997, relay=gmail-smtp-in.l.google.com. [172.253.63.27], dsn=2.0.0, stat=Sent (OK 1699312908 s8-20020ac85cc8000000b0041e7729836esi6538014qta.69 - gsmtp)

Linda is also receiving the emails have her check her spam folder
Nov 5 23:12:26 toastmastersclubs sendmail[27205]: 3A5NCOxk027202: to=<linda.oladunni@yahoo.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=158999, relay=mta6.am0.yahoodns.net. [67.195.228.109], dsn=2.0.0, stat=Sent (ok dirdel)
Nov 6 13:14:24 toastmastersclubs sendmail[21057]: 3A6DEKWX021054: to=<linda.oladunni@yahoo.com>, ctladdr= (501/502), delay=00:00:04, xdelay=00:00:04, mailer=esmtp, pri=146282, relay=mta5.am0.yahoodns.net. [67.195.228.110], dsn=2.0.0, stat=Sent (ok dirdel)
Nov 6 23:17:12 toastmastersclubs sendmail[12937]: 3A6NGDii011653: to=<linda.oladunni@yahoo.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=124553, relay=mta5.am0.yahoodns.net. [98.136.96.74], dsn=2.0.0, stat=Sent (ok dirdel)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
Moderators: Brian, Pam, RichardT, NotLiable, NSB, jgavin, Heni, Lcala305, peterb323, DebbieT
Time to create page: 0.267 seconds