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Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Email Re-Direct stoped working

  • RECouture53
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Email Re-Direct stoped working

2 years 2 months ago
#92978
In the last few weeks the club email forwarding is returning errors.  We can't send messages to members@.... officers@, even president,vpe,vpm.
The members get the email message when we send out the agenda, the VPM gets a message when someone request information about the club.

Is there something I can do as the admin? 
Is there a general reset that can be applied?
Is there a setting that may have or needs to be set?

One of the returned error messages....
The recipient server did not accept our requests to connect. For more information, go to support.google.com/mail/answer/7720 [mail.renaissancetm.org. 35.215.179.149: timed out]

Thanks
Rich
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Re: Email Re-Direct stoped working

2 years 2 months ago
#92980
We need your club number to investigate.

Do you have a custom website domain?  If so, please check that your DNS settings are correct - documentation is provided here:
support.toastmastersclubs.org/doc/item/dns-settings-overview
 
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Re: Email Re-Direct stoped working

2 years 2 months ago
#92985
Club number: 885186

Also checked out one of the sites suggested to verify that the club URL is pointing to the proper IP address. Tried this with and without www. and with mail. prefix all pointed what I think is the proper IP address.

www.fortmilltoastmasters.org@ns30.domaincontrol.com.:
www.fortmilltoastmasters.org . 3600 IN CNAME fortmilltoastmasters.org.
fortmilltoastmasters.org. 3600 IN A 50.19.253.65
fortmilltoastmasters.org. 3600 IN NS ns30.domaincontrol.com.
fortmilltoastmasters.org. 3600 IN NS ns29.domaincontrol.com.
The following user(s) said Thank You: Ameer
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Re: Email Re-Direct stoped working

2 years 2 months ago
#92986
Your MX 10 record looks wrong:
You have:  fortmilltoastmasters.org.    3600    IN    MX    0    mail.renaissancetm.org
Should be: fortmilltoastmasters.org.    3600    IN    MX    10    mail.fortmilltoastmasters.org
 
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Re: Email Re-Direct stoped working

2 years 2 months ago
#92990
Thanks for the input.
The question is where do I go to change/fix the DNS entry?

Thanks
Rich Couture,DTM/PDG,
#885186fortmilltoastmasters.org
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Re: Email Re-Direct stoped working

2 years 2 months ago
#92992
DNS entries are changed at your registrar, which appears to be GoDaddy. Your club should have a login/password to enable you to do that.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

Questions about migration to FTH4? See support.toastmastersclubs.org/blog/freet...ost-4-migration-faqs
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