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Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
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Cannot Access FTH Website for club

  • Phyllis Kirouac
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Cannot Access FTH Website for club

1 year 9 months ago
#94049
Good Morning.
One of my clubs (Wooster Heights) at Wooster Heights Toastmasters Club , cannot be accessed.  The web address continues to convert to the FTH support website.  I have tried repeatedly to change to our web site.  I have cleared all my data/cashe, and restarted everything.  Still no go...Have tried three different browsers and the link will not work there either.
PN-03182288

Thank you for all you do.
Phyllis Kirouac
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Re: Cannot Access FTH Website for club

1 year 9 months ago
#94050
We always need your club number to assist.
Check whether your domain name has expired.  If so you should be able to access your club at xxxx-toastmastersclubs.org where xxxx is the club number
I couldn't find your club name on Find-a-Club - has it been suspended?  Suspended sites have been deleted.
 
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Re: Cannot Access FTH Website for club

1 year 9 months ago
#94051
My club number is 8596.  I tried logging in to the site per your advice.  It didn't work  "Page not found".  Yes we are a suspended club.  My original question was:
If the club is deleted from TI, does that mean that you automatically delete it as well.  AND if we reinstate must I apply with a form for a new site?

Thank you.
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Re: Cannot Access FTH Website for club

1 year 9 months ago
#94052
TI gives us a list of suspended clubs for website deletion.  They're hidden for 90 days, during which re-instated clubs can request that they be restored.
 
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Re: Cannot Access FTH Website for club

1 year 9 months ago
#94054
Club 8596 is not an active club, you need to contact Toastmasters International to correct this issue.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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