Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Unable to log in to International Site

  • Kvielhuber@gmail.com
  • Kvielhuber@gmail.com's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thanks: 0

Unable to log in to International Site

12 years 8 months ago
#33047
Greetings:

I have been unable to log in to the International Site although I can access the local.
My computer's FireFox is 27 and the Chrome is Version 32.0.1700.107 m.

My official e-mail starts with a capital-probably because I was asked to capitalize a letter:
Kvielhuber@gmail.com although either version works with the local website. I was trying my original membership number but I asked for a new one and that still didn't work (in the process of testing later the IT asked for another new one). My newest # is 360948.

I looked at the forums/docs and checked the FireFox cookie set up according to instructions-it appeared ok. I also clicked on the browser cache to clear that because it also can affect log-ins. Today I brought my laptop (less then 6 months old so FireFox pretty current) to our meeting and one of our IT people had no problem with his log-in and an anonymous test log-in but trying versions of my e-mail and original/new/newest numbers did not allow a log-in. This indicates that at least on my laptop, it isn't a cookie/browser cache problem.

Can you wave your magic wand from your end? I have attached the error message but I think it is similar to the usual cookie problem error.

Thanks, Kathy
Kathy Vielhuber

District 35 Madison Achievers #1521807
madisonachievers.toastmastersclubs.org
madison.achievers@gmail.com
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13902
  • Thanks: 4139

Re: Unable to log in to International Site

12 years 8 months ago
#33053
We are toastmastersclub.org we have no access to toastmasters.org you need to contact them.

www.toastmasters.org/FunctionalMenuCategories/ContactUs.aspx
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
  • Kvielhuber@gmail.com
  • Kvielhuber@gmail.com's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 6
  • Thanks: 0

Re: Unable to log in to International Site

12 years 8 months ago
#33075
Sorry, I had assumed you were a support group for them.
Thanks, Kathy
Kathy Vielhuber

District 35 Madison Achievers #1521807
madisonachievers.toastmastersclubs.org
madison.achievers@gmail.com
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.153 seconds