Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

some members unable to email agenda to group

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: some members unable to email agenda to group

12 years 7 months ago
#33461
Ok, per a review of our email log, it appears that maybe some of your members are trying to use email addresses that are not in your members' profiles at the same time as using normal FTH email addresses. The unrecognized email addresses will get ignored whenever you are using an FTH TO email address such as members- or agenda etc.. Does not matter if they are on the CC line or whatever. *All* email addresses in the To or CC fields must be known or recognizable to the FTH system. Otherwise they are ignored as invalid. This is what is referred to as "SENT WITH EXCEPTIONS".
The topic has been locked.
  • jmayes
  • jmayes's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 7
  • Thanks: 0

Re: some members unable to email agenda to group

12 years 7 months ago
#33465
Members do not see any error messages. It appears the agenda is sent, but no one is receiving it. However, I can send the agenda both as myself and as the site administrator.
The topic has been locked.
  • RogerM
  • RogerM's Avatar
  • FreeToastHost Ambassador
  • FreeToastHost Ambassador
  • Thanks: 0

Re: some members unable to email agenda to group

12 years 7 months ago
#33466
Jason,

Are the members checking the Send to All members check box? See attachment.
The topic has been locked.
  • jmayes
  • jmayes's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 7
  • Thanks: 0

Re: some members unable to email agenda to group

12 years 7 months ago
#33467
yes
The topic has been locked.
  • jmayes
  • jmayes's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 7
  • Thanks: 0

Re: some members unable to email agenda to group

12 years 7 months ago
#33468
Update: yesterday I was able to email the agenda, but it appears today I have also lost the ability.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13902
  • Thanks: 4139

Re: some members unable to email agenda to group

12 years 7 months ago
#33469
Your email service is not accepting email from our server. You need to talk to you IT folks, to allow the email through.

Feb 24 16:05:18 toastmastersclubs sendmail[9244]: s1OG5HsN009235: to=<jmayes@jewels.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=130193, relay=cluster9a.us.messagelabs.com. [216.82.251.230], dsn=4.0.0, stat=Deferred: 421 Service Temporarily Unavailable
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.147 seconds

Latest Forum Posts