Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Club 1730, Unable to Access/Update Site

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Club 1730, Unable to Access/Update Site

12 years 7 months ago
#33453
Much like the other thread posted recently, we are unable to access or update our site. I checked the email address listed on our page under find a club and tried to use it with the forgot password function but it said the email was incorrect.

It is my understanding that we too already have an account created but no one in our club knows the password. Please advise.

Thanks.
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Re: Club 1730, Unable to Access/Update Site

12 years 7 months ago
#33454
Brad:

1) your current admin is listed as

Club Number: 1730
Club Domain:
Club Alias:
Admin Name: Michael Woodall
Admin Email: xxxxxxxxxx@aol.com
Registration Date: 2012-10-09 02:16:52

if this information is not correct

1) check that the club contact email address at toastmasters.org find a club is correct if not change it using this doc
support.toastmastersclubs.org/doc/item/u...s-international-site

2) submit a change request
www.toastmastersclubs.org/change/
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Club 1730, Unable to Access/Update Site

12 years 7 months ago
#33456
I am familiar with who that person is and their actual email address. Is it possible to have information sent to their email address that they could forward to me to allow me to get into the website?

Thanks.
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Re: Club 1730, Unable to Access/Update Site

12 years 7 months ago
#33460
They either have the information or can use the forgot password link on the admin console sign in and have the password reset send to them.

or you can follow the instructions listed here
support.toastmastersclubs.org/doc/item/u...s-international-site
and here
www.toastmastersclubs.org/change/
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Club 1730, Unable to Access/Update Site

12 years 7 months ago
#33472
We did the password reset option and they received an email with instructions. It included a link that said it was the login key. After clicking on the login key, it says you are supposed to click on "Launch Admin Console" but we cant find it ...
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Re: Club 1730, Unable to Access/Update Site

12 years 7 months ago
#33473
Launch admin console is in the left menu below the members section.

see this Doc
support.toastmastersclubs.org/doc/item/access-new-website
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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