Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Membership Management Glitch

  • lminovitz
  • lminovitz's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 10
  • Thanks: 1

Membership Management Glitch

12 years 3 months ago
#36633
I have been trying to update the Membership Management section with new members and officers. I save the information, and I get a message that it has been saved. However, when I go to another section to input new contact people, I get the old guard. Then I go back to Membership Management to find that the new information hasn't saved. What can be done?
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13925
  • Thanks: 4141

Re: Membership Management Glitch

12 years 3 months ago
#36634
1) please post your club number in every post.

2) please read the documentation on this site, it will tell you have to correct change the officers and members roles.

support.toastmastersclubs.org/doc/item/membership-management-2
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
  • lminovitz
  • lminovitz's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 10
  • Thanks: 1

Re: Membership Management Glitch

12 years 3 months ago
#36635
Thank you for your response. This would have saved me some steps, as when I did it just now (twice!), I did it all manually. However, the problem is when I entered that data and saved it, I got a message that the data had been saved. When I went to another screen and returned, it had not been saved. What would cause that?

Lise Minovitz
Club 695803
The topic has been locked.
  • Heni
  • Heni's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4566
  • Thanks: 923

Re: Membership Management Glitch

12 years 3 months ago
#36636
How are you trying to make the changes? You need to use the pull-down menu underneath the membership list window.

Making officer role changes directly in the membership list window doesn't work.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
The topic has been locked.
  • lminovitz
  • lminovitz's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 10
  • Thanks: 1

Re: Membership Management Glitch

12 years 3 months ago
#36637
I went to Membership Management > Membership Management Tab > and pasted in the info in the box where it says:
Name [space] E-mail Address* [space] Phone (optional)

There is no pull-down menu for that box, just for the boxes after that.
The topic has been locked.
  • Heni
  • Heni's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4566
  • Thanks: 923

Re: Membership Management Glitch

12 years 3 months ago
#36638
Use the boxes below the main window to make officer role changes. Those should stick when saved.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
The following user(s) said Thank You: lminovitz
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.144 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.