Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

member cannot access club emails #2706

  • egrodziak
  • egrodziak's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 21
  • Thanks: 0

member cannot access club emails #2706

12 years 3 months ago
#36786
I received this message from a member of our club - lvtoastmasters.org #2706

I cannot access the email addresses of members. I am getting an error message that says "default mail program not properly installed" How do I overcome this problem. I get the same error message at other club websites too.

I am able to access all the member email/private list pages without any difficulty, using Firefox, IE, and Chrome on a PC. Furthermore, personally only use a web-based email provider.

I'm at a loss - any suggestions?

Eileen Grodziak
VP Education/Interium Webmaster
Lehigh Valley Toastmasters
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13925
  • Thanks: 4141

Re: member cannot access club emails #2706

12 years 3 months ago
#36787
The problem is he uses webmail and does not have an email client installed on his computer.

He has 2 choices, install an email client or copy and paste the email addresses into his webmail client.

This is an issue with his local PC and nothing we can do.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The following user(s) said Thank You: egrodziak
The topic has been locked.
  • egrodziak
  • egrodziak's Avatar Topic Author
  • Offline
  • Junior Member
  • Junior Member
  • Posts: 21
  • Thanks: 0

Re: member cannot access club emails #2706

12 years 3 months ago
#36788
Thank you, Brian!

So simple, dah! It's hard sometimes to understand via email what steps a user takes - didn't even cross my mind, because I automatically copy/pasted the list mails.

Much appreciated!

Eileen
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.141 seconds