Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Trouble Uploading Picture

  • Addie Kolb
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Trouble Uploading Picture

10 years 11 months ago - 10 years 11 months ago
#53646
I'm trying to upload a picture on our page. I go to Edit This Page, click on the picture icon, Upload tab, choose my file, and click on Send it to the Server. I get a message back saying the image was uploaded to the server and I can access it under Image Info and Browse Server. When I go out there, the image is not there. I tried it a few times. I also tried to just copy and paste the image but that did not work. I have successfully used the upload process in the past. I tried this on Google Chrome and Internet Explorer with no luck. Please advise.

Thank you.

Addie Kolb
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Addie Kolb
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Last edit: 10 years 11 months ago by Addie Kolb.
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  • SteveTheTechie
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Re: Trouble Uploading Picture

10 years 11 months ago - 10 years 11 months ago
#53647
What is the file name? I will take a look on the server.

Copy and paste will not work if you are copying a file from the desktop or the file manager. It should work if copying from elsewhere.

Drag and drop should always work.
Last edit: 10 years 11 months ago by SteveTheTechie.
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Re: Trouble Uploading Picture

10 years 11 months ago
#53648
The file name is TM Flag. It is a JPEG file.
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Re: Trouble Uploading Picture

10 years 11 months ago - 10 years 11 months ago
#53649
Ok, the issue is that you had a jpeg file extension instead of a jpg file extension.

While jpg will always work, the support for jpeg file extension is still a bit inconsistent in the system. If uncertain, always rename image files from jpeg extension to jpg extension.

As a result of this thread, I added support for the jpeg extension to the image browser pop-up. So you should be able to fetch the file from the image browser pop-up now.

Can you please confirm that it works as expected now?

Steve
Last edit: 10 years 11 months ago by SteveTheTechie.
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Re: Trouble Uploading Picture

10 years 11 months ago
#53650
Yes, I see it now and was able to insert it. Thank you!
Addie Kolb
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