Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Admin Emails Never Received

  • DonD
  • DonD's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Admin Emails Never Received

10 years 1 day ago
#58989
Hello,

I tried registering my club for FTH and see that our site is active, however I never received any email with admin passwords to login and start using it. I verified my email is the public contact on TI's website and that no one else in the club has received it either. Every time I try to resend the password it never arrives. I checked spam/junk/quarantine files.

Club #2211

Would love to get logged in and starting using this resource!

Thanks,

Don, ACB
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Admin Emails Never Received

10 years 1 day ago - 10 years 1 day ago
#58991
You are not the registered admin... Jack Siulinski is. Any password reset emails would go to him as he is the registered admin.

You can request the registered admin be changed here : www.toastmastersclubs.org/change

Also, none of the members in Membership Management have email addresses entered. That will be a problem also.

Please get familiar with our online documentation:
support.toastmastersclubs.org/doc
Last edit: 10 years 1 day ago by SteveTheTechie.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13964
  • Thanks: 4148

Re: Admin Emails Never Received

10 years 1 day ago
#58993
I do not see any sites for club 2211

I do not see a request either.

Club 2211 is not listed as an active club on Toastmasters.org
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
The topic has been locked.
  • DonD
  • DonD's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Re: Admin Emails Never Received

10 years 1 day ago
#58994
I attempted to change the admin but it doesn't recognize our club number even when copied directly from TI or typed in without the leading zeros.
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Admin Emails Never Received

10 years 1 day ago
#58995
Brian wrote: I do not see any sites for club 2211

I do not see a request either.

Club 2211 is not listed as an active club on Toastmasters.org

Brian, 2211.toastmastersclubs.org/ works.... Something weird going on...
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Admin Emails Never Received

10 years 1 day ago - 10 years 1 day ago
#58996
Ok, I figured it out.

Club number 1426328 has a website in the system using a website *alias* 2211

This is a problem. We cannot allow clubs to have aliases that are all numbers because of the potential for clashes with club numbers.

So, it is correct that club # 2211 does not have a website in the system. However, there is a club with that # as a website alias.

:pinch:
Last edit: 10 years 1 day ago by SteveTheTechie.
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.196 seconds

Latest Forum Posts

Copyright © 2026 FreeToastHost 4 Support. All Rights Reserved.

Site hosting and technical support provided by FreeToastHost, a free service of Toastmasters International.

The information on this website is for the sole use of Toastmasters’ members, for Toastmasters business only. Toastmasters International, the Toastmasters International logo and all other Toastmasters International trademarks and copyrights are the sole property of Toastmasters International and may be used only by permission.