Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Being asked to reset passwords

  • BeHappy
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Being asked to reset passwords

9 years 4 months ago
#63258
I'm Webmaster for Club 6734. I keep receiving messages that our members have to keep asking for new passwords. Is there a problem here that I should be able to fix?

Cheers BeHappy
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  • Heni
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Re: Being asked to reset passwords

9 years 4 months ago
#63259
If you have one or two members who are resetting their passwords over and over again, maybe it's worth asking if they're having trouble with something. Otherwise, it can probably be ignored.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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  • LindaMann
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Re: Being asked to reset passwords

9 years 4 months ago
#63263
Jane is correct and also ask them if they checked their spam email...
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  • wesb
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Re: Being asked to reset passwords

9 years 4 months ago
#63264
Hi BeHappy !!! (Great userid, BTW...)

The users might also be trying to log in but are forgetting to enter their passwords. That's the signal to the system for a password reset. I have a couple of members in my club that do this occasionally...

Wes B.
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  • SteveTheTechie
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Re: Being asked to reset passwords

9 years 4 months ago
#63265
If you do not want the notification emails about this, you can shut those off in the admin console. They are on by default to support admins in taking care of their club members.
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