Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Error Invalid Password

remalema
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New Member
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Error Invalid Password

9 years 3 months ago

#63800

I have sent out two meeting agenda emails (including response links) to our members this term. Both times, the same member has not been able to Confirm her role via the email Confirm link.

She is receiving: "Errors! Invalid Password!"

She has tried:
- logging in with her password through the website (was successful)
- resetting her password
- re-selecting her name from the drop-down menu

Is this a common error? Any thoughts on how I might troubleshoot this?

Thanks in advance!

Club #: 946009
Website: 946009.toastmastersclubs.org/

The topic has been locked.

SteveTheTechie
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Posts: 11492
Thanks: 3057

Re: Error Invalid Password

9 years 3 months ago

#63801

support.toastmastersclubs.org/doc/item/cookie-settings

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