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club 3727552 - blacklisted notification

  • carolyns71
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club 3727552 - blacklisted notification

9 years 3 months ago
#64365
Hello,

I'm getting the blacklisted email when sending email to all members email address from personal email. Verified one address I sent from was definitely on whitelist. Another email I just added. Neither works.

Please advise. Thanks, Carolyn
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  • SteveTheTechie
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Re: club 3727552 - blacklisted notification

9 years 3 months ago
#64366
When did you last attempt to send? I did an attempted earlier today.
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  • carolyns71
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Re: club 3727552 - blacklisted notification

9 years 3 months ago
#64367
I sent an email this afternoon but didn't see the blacklisted response until tonight. Within the past 15-20 minutes was when I retried to end from two different emails and received message from both.
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  • SteveTheTechie
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Re: club 3727552 - blacklisted notification

9 years 3 months ago
#64368
carolyns71 wrote: Hello,

I'm getting the blacklisted email when sending email to all members email address from personal email. Verified one address I sent from was definitely on whitelist. Another email I just added. Neither works.

Please advise. Thanks, Carolyn

Ok, blacklisting has higher priority than whitelisting... you cannot use whitelisting to undo blacklisting.
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  • SteveTheTechie
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Re: club 3727552 - blacklisted notification

9 years 3 months ago
#64369
carolyns71 wrote: I sent an email this afternoon but didn't see the blacklisted response until tonight. Within the past 15-20 minutes was when I retried to end from two different emails and received message from both.

Ok, please send the email again, but put {{nosend;trace;savein}} at the beginning of the subject line. It will no actually send anything... just please post the file attachments here that you get back from the system. I need to look at those.
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Re: club 3727552 - blacklisted notification

9 years 3 months ago - 9 years 3 months ago
#64370
Also, please take the ending comma off the end of your blacklist and try again.
Last edit: 9 years 3 months ago by SteveTheTechie.
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