Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Can't Edit/SAVE Home Page

  • goldenword
  • goldenword's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 18
  • Thanks: 1

Can't Edit/SAVE Home Page

9 years 1 month ago
#65213
I need to change the Home Page. I have tried: editing directly form the Home page - and editing from the Admin console.
It appears changed but after saving it stays the same as before.
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Can't Edit/SAVE Home Page

9 years 1 month ago - 9 years 1 month ago
#65221
Ok, you have an error related to a custom domain name. You will not be able to save changes until this is resolved or you delete the domain name from the admin console. (your choice) You are also getting an error from our HTTPS security certificate renewal routine.

Last edit: 9 years 1 month ago by SteveTheTechie.
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Can't Edit/SAVE Home Page

9 years 1 month ago - 9 years 1 month ago
#65222
The problem is that your custom domain DNS records are set up incorrectly.

Your top level domain does not point to our server IP address.
Last edit: 9 years 1 month ago by SteveTheTechie.
The topic has been locked.
  • goldenword
  • goldenword's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 18
  • Thanks: 1

Re: Can't Edit/SAVE Home Page

9 years 1 month ago
#65235
I got the "A" record domain instructions from this site. Then went to my "MyDomain" account and changed the records. It worked!
I can now edit my FTH site.
Thank you!
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Can't Edit/SAVE Home Page

9 years 1 month ago - 9 years 1 month ago
#65237
Ok thanks.

However, a heads up... You are still going to have a problem using FTH email features as your MX record does not point to our mail server address. Instead, it incorrectly points to mx.goldenword.net which will not do anything for you.

You should find that HTTPS access is available to you after this Sunday's renewal loop runs. Please let me know if you find that you are unable to access your website via HTTPS encrypted access after Sunday.
Last edit: 9 years 1 month ago by SteveTheTechie.
The topic has been locked.
Moderators: Brian, Heni, Pam, RichardT, NotLiable, NSB, jgavin, Lcala305, peterb323, DebbieT
Time to create page: 0.151 seconds