Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Unable to make changes on our website

  • Kendra
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Unable to make changes on our website

8 years 11 months ago
#66521
This is the error message we're getting and we are unable to edit.

1.Basic Settings Tab - This domain is not yet pointing to the IP address 50.19.253.65. In your domain registrar's DNS area, modify the exisitng "A" and "MX" records for this domain, to point to 50.19.253.65, wait the amount of time as specified by your domain host, then try again
CLUB NUMBER 749142
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  • Brian
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Re: Unable to make changes on our website

8 years 11 months ago
#66522
without your club number we can do nothing for you.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • LindaMann
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Re: Unable to make changes on our website

8 years 11 months ago
#66523
I believe that is because you bought a domain name... You need to finish inputting the information.
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  • SteveTheTechie
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Re: Unable to make changes on our website

8 years 11 months ago - 8 years 11 months ago
#66524
Brian: club number is in OP's signature

Kendra: Your custom domain is not set up per our guidelines, therefore you will get this error. You must either delete the custom domain from the Basic Settings tab (and not use a custom domain) or you need to fix the DNS settings with your registrar.

viewdns.info/dnsrecord/?domain=highparkspeakers.org

Refer to: support.toastmastersclubs.org/doc/item/dns-settings-overview

The system will not allow you to use a domain w/ incorrectly set up DNS settings.
Last edit: 8 years 11 months ago by SteveTheTechie.
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Re: Unable to make changes on our website

8 years 11 months ago
#66525
Thank you all for your help.

This is beyond my technical capabilities. We had the DNS settings fixed with Go Daddy not so long ago when our website was down. I called them again last night, and they claim they have nothing to do with the IP address. I'll try them again.

thanks again,

Kendra
CLUB NUMBER 749142
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Re: Unable to make changes on our website

8 years 11 months ago
#66526
Your domain www.highparkspeakers.org was Updated on 2017-10-17

the domain is not pointing to our servers

www.highparkspeakers.org . 3599 IN CNAME highparkspeakers.org.
highparkspeakers.org. 599 IN A 184.168.221.28

Looks like someone set it up for domain forwarding which we don't support. Look at the links Steve posted.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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