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Club 7892 - VPE unable to send emails to members-7892@toastmastersclubs.org

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Club 7892 - VPE unable to send emails to members-7892@toastmastersclubs.org

8 years 10 months ago
#66709
Hi there,

our VPE (tatjanadomazet1@bigpond.com) cannot successfully send emails to our members-7892@toastmastersclubs.org group. (Well - it allows her the send the emails but they never arrive.)

She is registered on FTH with that email address and has been able to send emails to the group until recently. I have added @bigpond.com to the email whitelist but this has not helped.

She does not receive any emails back with errors. (eg. Saying that she is not authorised etc)

Any assistance would be most appreciated.

Tx,
Andrew
(IT Support - St Ives Toastmasters)
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Andrew Gomes
(Vice President Education - St. Ives Toastmasters Club - 7892)
7892.toastmastersclubs.org
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Re: Club 7892 - VPE unable to send emails to members-7892@toastmastersclubs.org

8 years 10 months ago
#66712
I can see email from her hitting the server

FAILURE (Can't send to system/noemail address: server@toastmastersclubs.org; Aborted) Sun 2017/12/03 22:26:05 UTC Club:[] From:[tatjanadomazet1@bigpond.com] To:[server@toastmastersclubs.org] CC:["Andrew Gomes" <andrew.b.gomes@gmail.com>] Subject:[Roles for next meeting - 12 December] ALL To:[] ALL CC:[] [BounceInfo = Sent From: ; Sent To: ; Result: ; Subject: ;]

it looks like she either spelt the email address wrong or she sent it to server@toastmastersclubs.org and not members-nnnnn
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Club 7892 - VPE unable to send emails to members-7892@toastmastersclubs.org

8 years 10 months ago
#66717
Thanks Brian. I will follow-up with Tatjana and ask her to check exactly which address she is using.
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Andrew Gomes
(Vice President Education - St. Ives Toastmasters Club - 7892)
7892.toastmastersclubs.org
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Re: Club 7892 - VPE unable to send emails to members-7892@toastmastersclubs.org

8 years 10 months ago
#66726
Thanks for your assistance on this...!

It turns out the display name for the email address was different to the underlying address. So the display-name was "members-7892@toastmastersclubs.org" and the underlying, real address was incorrect : "server@toastmastersclubs.org"

This topics can be marked as solved.

Tx,
Andrew
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Andrew Gomes
(Vice President Education - St. Ives Toastmasters Club - 7892)
7892.toastmastersclubs.org
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