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DNS record and IP address

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DNS record and IP address

8 years 9 months ago
#67197
Hi all,

Recently, I haven't been able to update the floater text on our site. I get this message:
Basic Settings Tab - This domain is not yet pointing to the IP address 50.19.253.65. In your domain registrar's DNS area, modify the existing "A" and "MX" records for this domain, to point to 50.19.253.65, wait the amount of time as specified by your domain host, then try again.

Admittedly, our domain points towards a different IP address (50.63.202.21). Did which IP address it had to point to change recently?

I also got this message when logging in today:
NOTE: We were unable to create / renew a HTTPS certificate for your custom domain: www.francophonebilingualtoastmasters.com
This means that you will not be able to access your website using https:// after any existing
certificates expire.

Is it related?

Andrew

VP of Ed - Club 1861331
VP of Ed
Club 1861331 - Francophone Bilingual Toastmasters
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Re: DNS record and IP address

8 years 9 months ago
#67198
yes it is all related if you do not follow our specifications then you cannot expect your custom domain and secure certificate to work.

If you want to use a custom domain please follow the instructions located here.

support.toastmastersclubs.org/doc/item/dns-settings-overview
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: DNS record and IP address

8 years 9 months ago
#67200
Thanks! I'll get those updated. Just wondering, why was it working before December?

Andrew
VP of Ed
Club 1861331 - Francophone Bilingual Toastmasters
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Re: DNS record and IP address

8 years 9 months ago
#67201
Looks like the domain was renewed in December, maybe they let it expire before renewing.

Expires on 2018-12-22 - Updated on 2017-12-23
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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