Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Unable to reset login password

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Unable to reset login password

8 years 9 months ago
#67263
Hello, we recently started using a website for our Flatiron TM club ( flatiron.toastmastersclubs.org/ ). I haven't been able to login so I followed the instructions to reset my password. When I try to do this, no matter what, I get an error message saying "Invalid password." I can't figure out how to reset my password and I have cookies enabled.

Thanks,
Andrea.
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Re: Unable to reset login password

8 years 9 months ago
#67264
We require your club number to be able to see what is going on.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Unable to reset login password

8 years 9 months ago
#67319
Thanks Brian. Club number is:

# 1115312
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Re: Unable to reset login password

8 years 9 months ago
#67320
Please check your e-mail inbox and spam/junk mail folder for your authentication key and instructions.

I can see that the reset email was sent to you.

an 16 20:54:05 toastmastersclubs sendmail[21052]: w0GKs5jm021049: to=<andreamurga@gmail.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121351, relay=gmail-smtp-in.l.google.com. [209.85.232.26], dsn=2.0.0, stat=Sent (OK 1516136045 s22si3145120qks.278 - gsmtp)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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