Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Administrator passord reset does not work

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Administrator passord reset does not work

8 years 9 months ago
#67392
Good Day,
I am site administrator for 2 clubs and cannot login as administrator for Good News Toastmasters 8742 even though I have reset the password and followed the instructions given. Is it something to do with the fact that we are trying to help two Free Host Toast Clubs with the same email?

I get the error message that the username or pw is incorrect. I have reset it twice according to the email instructions with no luck. Please HELP

Thanks
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Re: Administrator passord reset does not work

8 years 9 months ago - 8 years 9 months ago
#67393
You have to watch what club the reset is is for.

The link in the email will take you to the club that issued the reset request.

The reset email is going to khdonald@shaw.ca
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 8 years 9 months ago by Brian.
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Re: Administrator passord reset does not work

8 years 9 months ago
#67394
Thanks for the very fast reply, Brian

I tried again to reset the pw and it still does not work in Good News Toastmasters 8742

-I put in the club number (8742)
- the new Pw as I entered on the link that was brought up in the club administration link

Still get the error message that the the user name or pw is incorrect
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Re: Administrator passord reset does not work

8 years 9 months ago
#67395
1) You need to pay attention to the error messages, I have removed the domain name as it is not setup correctly.

;; ANSWER SECTION:
goodnewstoastmasters.org. 3599 IN A 216.239.32.21
goodnewstoastmasters.org. 3599 IN A 216.239.34.21
goodnewstoastmasters.org. 3599 IN A 216.239.36.21
goodnewstoastmasters.org. 3599 IN A 216.239.38.21

www.goodnewstoastmasters.org . 3599 IN CNAME ghs.googlehosted.com.
ghs.googlehosted.com. 299 IN A 172.217.1.19

2) i have reset the password to Toastmasters2018
login and change the password.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Administrator passord reset does not work

8 years 9 months ago
#67396
Thanks Brian
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