Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

I cannot update member and email lists

  • Veronica Armstrong
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I cannot update member and email lists

8 years 6 months ago
#68423
I am the contact member on the TI website and thought I was the FTH site administrator but I can't log in because my password as site admin isn't recognised. When I click on the "forgot password" link, I don't receive the "forgot password" email. I have tried this several times now.

What I'm trying to do is update the email and member lists. How do I do that?
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  • Pam
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Re: I cannot update member and email lists

8 years 6 months ago
#68424
We need your club number to see who your admin is.

Otherwise you can follow the instructions here: support.toastmastersclubs.org/doc/item/w...-no-longer-available
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Re: I cannot update member and email lists

8 years 6 months ago
#68425
Or - log in as a member and look up your club email addresses. The admin is the last one on the list - their name shows there too.
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  • Veronica Armstrong
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Re: I cannot update member and email lists

8 years 6 months ago
#68441
Thank you Pam. I have logged in as a member and the email address for members is a group email. I cannot update it, as there doesn't seem to be a place to update member information.

Club number is 3314718 and I'm pretty sure I'm the site admin.
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Re: I cannot update member and email lists

8 years 6 months ago
#68442
If you scroll to the bottom of the list you should see who the admin is. It is Alain. You'll need to ask him to set you up as admin (or he can give you access to the Membership Management module). If he is no longer available (he is listed as a former member), you'll need to follow the instructions on the link in my earlier post.
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