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Role change notification emails not being received

  • Heni
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Role change notification emails not being received

8 years 4 months ago
#69676
Re club no. 5316066

We have the system set up to notify the VP Ed of confirmations, sign-ups and removals from meeting roles.

I'm VP Ed and last week I was Toastmaster for the meeting of 5 June (NZ time) as well (in case that's relevant). Although people confirmed and removed themselves from roles in the usual way, I received no notifications.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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  • SteveTheTechie
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Re: Role change notification emails not being received

8 years 4 months ago - 8 years 4 months ago
#69683
Jane, I think you know how to check the email logs... I suggest that you start there.
Last edit: 8 years 4 months ago by SteveTheTechie.
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  • Brian
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Re: Role change notification emails not being received

8 years 4 months ago
#69702
Jane: I can see a lot of emails being sent to your email address and they are all queued. You might want to check your spam box.

I can see 3 role change notifications from your club to you last week
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Heni
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Re: Role change notification emails not being received

8 years 4 months ago
#69715
They aren't in my spam box. I've checked my email client and also the webmail platform. My settings are for spam to be marked but still sent to me.

Should I ask my email co. what it's about?
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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Re: Role change notification emails not being received

8 years 4 months ago
#69718
Pull the log records as that will give the details to search on.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Heni
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Re: Role change notification emails not being received

8 years 4 months ago
#69719
I sent out another agenda a couple of hours ago and I've had a response notification already. Seems to be working again, in other words.

Consider it solved. If it happens again, I'll follow up with the email host.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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