Migrating to FTH4
Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.
If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.
If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/
Notice: Reset Password Failed: This user is blocked. If this is an error....
- amg5852033
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Notice: Reset Password Failed: This user is blocked. If this is an error....
8 years 2 months ago
Club #6990556. I'm the site admin for our club and I am unable to reset the password. Error message received is: "Rest password failed: This user is blocked. If this is an error, please contact an administrator." The email address associated with the admin account is marie.garcia@armor.com.
Please advise
Please advise
- Brian
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- SteveTheTechie
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Re: Notice: Reset Password Failed: This user is blocked. If this is an error....
8 years 2 months ago - 8 years 2 months ago
amg5852033:
The attachment you posted shows the login for these support forums which has nothing to do with someone being the website admin. So what is the real issue... Is there an issue logging into these support forums? Apparently, you were able to get in because you were able to post a support request.
If it is related to the admin login for your club website, then you need to use the reference and change form that Brian is pointing you to.
The attachment you posted shows the login for these support forums which has nothing to do with someone being the website admin. So what is the real issue... Is there an issue logging into these support forums? Apparently, you were able to get in because you were able to post a support request.
If it is related to the admin login for your club website, then you need to use the reference and change form that Brian is pointing you to.
Last edit: 8 years 2 months ago by SteveTheTechie.
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