Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Cannot login??? Recurring problem - Urgent as I am VPE

  • Valerie Sutton, CC
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Cannot login??? Recurring problem - Urgent as I am VPE

7 years 11 months ago
#72823
There was an error with your login -- the Session ID attached to your e-mail was not valid. Please check to make sure the full link from the most recent email was sent when clicked.

The above message keeps getting sent to me? I have not been able to log in as administrator or member for a week or so now - can you please assist? I am unsure why this has stopped working?

Many thanks
Valerie
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  • Pam
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Re: Cannot login??? Recurring problem - Urgent as I am VPE

7 years 11 months ago
#72826
Valerie - please confirm that you have cookies enabled: support.toastmastersclubs.org/doc/item/cookie-settings

If they are enabled please advise what browser you're using (e.g. Chrome, IE11, MS Edge.... )
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  • Valerie Sutton, CC
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Re: Cannot login??? Recurring problem - Urgent as I am VPE

7 years 11 months ago
#72828
Yes thank you I have cookies enabled and am in Chrome - same browser I have successfully used last few years?
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Re: Cannot login??? Recurring problem - Urgent as I am VPE

7 years 11 months ago
#72829
Is the link in the email you receive all on one line or does it wrap onto two lines? If so try expanding the width of your email. Send yourself a new link and try again. Close your browser / website before clicking on the link.
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