Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Email addresses not recognised in members section

  • makehits
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Email addresses not recognised in members section

7 years 8 months ago
#73796
I have just started to flesh out the new site.
In importing the members rosta from TI, I eventually got the sense of what was required in the CSV. However when I tried to save the CSV info I inserted, the error came up ... "either Email or Phone has spaces etc." .... very annoying not getting specific error info... and no numbers on the lines? [I seemed to be one out in my calculations].
I did the delete Email address workaround I saw .... this worked, but now no Email?

Any help gratefully received .....
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  • Pam
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Re: Email addresses not recognised in members section

7 years 8 months ago
#73798
Here is the info on importing members using the quick-add panel: support.toastmastersclubs.org/doc/item/i...asters-international

Error lines are usually highlighted (pale red). Remove spaces or replace with hyphens (probably in phone numbers).
The email addresses should be struck-through. A message will go to each member to approve the addition to the website. I suggest you let them know to expect that and accept.
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VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
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Re: Email addresses not recognised in members section

7 years 8 months ago
#73804
Amy thanks .... That is the support info page I followed to the letter! [grin!]
WE cannot see any 'pale red' highlighting. Very small font and lots of red underlining.
I did a trial entering a single name Email and phone, yes it was struck through. And yes, I received a confirmation that email was sent to him.
However, I am still non plussed with using 'quick add' and a CSV list. The error comes up .... no matter what I do [there are no spaces] the error remains when I click 'save'. As I have said, the error goes away when we delete email details.

So I close ... next visit all that I have entered has disappeared.
Has the list simply not been accepted? Also, I have entered one entry manually as I have said above, but I cannot see any way of entering the next entry? Please help ... very frustrated and wasting a lot of time guessing. [we are extremely computer literate]

Dec [Cluskey] DTM
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  • Brian
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Re: Email addresses not recognised in members section

7 years 8 months ago
#73805
we require your club number to investigate any problems.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Email addresses not recognised in members section

7 years 8 months ago
#73806
941371 ....thanks! Dec [Cluskey] DTM Eastbourne Speakers and Battle Speakers
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Re: Email addresses not recognised in members section

7 years 8 months ago - 7 years 8 months ago
#73817
Please upload the text file you are trying to import into the members area, into your clubs members only file area and let us know the name so we can use your information to import into the clubs membership.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 7 years 8 months ago by Brian.
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