Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member cannot reset password due to link error

  • KaeBender
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Member cannot reset password due to link error

7 years 5 months ago
#75080
I have a member who is valid in my member list and she is trying to set her password. She clicks her name on the drop down list and puts in NO password and clicks authenticate/login. She gets the link on her iPhone and tries to input the new password, but every time, there is a link error and it doesn't let her input a new password. I have watched her do this. I had her delete the previous email and she gets the new one, clicks the new link, and it gives her the error message again. Please advise if there is some way around this.
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  • Pam
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Re: Member cannot reset password due to link error

7 years 5 months ago
#75081
Ask her to close any FreeToastHost club website windows that she has open before clicking the link.

Is the link showing on one line or does it wrap over two lines? If so - is the whole link active?

Is she able to set her password on a laptop or other device, and then try using the same password on her iPhone.
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