Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Member cannot reset password due to link error

KaeBender
Topic Author
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Junior Member
Posts: 36
Thanks: 8

Member cannot reset password due to link error

7 years 5 months ago

#75093

I had a member have a tough time logging in from an iphone. She finally was able on her computer. She followed these instructions:

Go on [Club FTH website] and try to sign on without the password. Then they SYSTEM sends you a new link. Close [Club FTH website] and THEN open the new link and set your password.

The other problem can be if the link is truncated or has spaces from being on different lines when viewed.

Hope that helps.

The following user(s) said Thank You: Pam

The topic has been locked.

Brian
Offline
Administrator
Posts: 13996
Thanks: 4153

Re: Member cannot reset password due to link error

7 years 5 months ago

#75095

At least the first name of the member. Please.

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

The topic has been locked.

SteveTheTechie
Offline
Emeritus
Posts: 11492
Thanks: 3057

Re: Member cannot reset password due to link error

7 years 5 months ago

#75096

Also need the email agent/system they are using.

The topic has been locked.

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