Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

"Software error" on admin login

  • akoren
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"Software error" on admin login

7 years 4 months ago
#75159
I'm trying to log in as the website administrator (club #714439) and have copy-pasted the result below. Help please? Thank you in advance.

Software error:
GetRowsAsArrays_DBI[MEETING](Callers=>main::GetRowsAsArrays_MeetingDB>main::TemplateSelect_MeetingDB): Unable to execute query: [SELECT MEETINGID,MEETINGNAME FROM MEETING WHERE ROWTYPE='system' or (ROWTYPE='template' and ALIAS='clubdefaults') order by MEETINGNAME,MEETINGID (Bind Values=)] Error=[Unknown column 'ALIAS' in 'where clause']
For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.
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  • James Buxton
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Re: "Software error" on admin login

7 years 4 months ago - 7 years 4 months ago
#75161
I just tried to login as a member of our club (club #5204) and got the following error message:

Software error:
GetRowsAsArrays_DBI[MEETING](Callers=>main::GetRowsAsArrays_MeetingDB>main::TemplateSelect_MeetingDB): Unable to execute query: [SELECT MEETINGID,MEETINGNAME FROM MEETING WHERE ROWTYPE='system' or (ROWTYPE='template' and ALIAS='clubdefaults') order by MEETINGNAME,MEETINGID (Bind Values=)] Error=[Unknown column 'ALIAS' in 'where clause']
For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.
Last edit: 7 years 4 months ago by James Buxton.
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  • hopetbi
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Re: "Software error" on admin login

7 years 4 months ago
#75165
URGENT!!!

We are unable to gain access to our Website or Toast Host Log in. We keep getting en ERROR Please help rectify this post haste.

We keep getting this error coming up regardless of device:

Software error:
GetRowsAsArrays_DBI[MEETING](Callers=>main::GetRowsAsArrays_MeetingDB>main::TemplateSelect_MeetingD: Unable to execute query: [SELECT MEETINGID,MEETINGNAME FROM MEETING WHERE ROWTYPE='system' or (ROWTYPE='template' and ALIAS='clubdefaults' order by MEETINGNAME,MEETINGID (Bind Values=)] Error=[Unknown column 'ALIAS' in 'where clause']
For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.

I sent email to the webmaster it says to. It bounces back as an email that does not exist.

Our Website address is 6556139.toastmastersclubs.org/
My name is Caren and I am the Club Secretary.

We were just on this earlier this evening, the President ant I . He created a new web page for our Meeting Minutes. It was working fine after that as well. No issues. I just attempted to go to the website and error appears. This has never happened before. We have a meeting tomorrow night and need access to our site.

I have cleared my cache and cookies and yes cookie ability is turned on. I see others are posting with the same issue. Please help!!!

Thanks a bunch.
Caren
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  • SteveTheTechie
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Re: "Software error" on admin login

7 years 4 months ago
#75186
FIXED Sorry for any inconvenience.
The following user(s) said Thank You: chrissimmons
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